A: According to microbiology research, carpets are significantly dirtier than toilet seats, harboring bacteria, allergens, and pollutants. NelsonB Refreshing's deep steam cleaning removes an average of 94% of common household allergens. While the frequency depends on lifestyle factors, we generally recommend professional carpet cleaning every 6-12 months to maintain a healthy home environment. 

A: Rug cleaning pricing is determined upon technician arrival and assessment. Area rugs vary in size and material, each requiring specific cleaning methods. Our technicians will analyze your rug's material before providing a quote and beginning the cleaning process. 

A: Upholstery accumulates soil, dead skin, and dust mites over time. While visible spots are a clear indicator, even unseen wear can be damaging. Our upholstery cleaning removes these contaminants, freshening your furniture and promoting a healthier environment. We can also perform a free dust mite demonstration during your carpet or hard surface cleaning appointment. 

A: Our hard surface cleaning brightens floors, removes accumulated scum, and disinfects, eliminating 96% of common household allergens. 

A: Yes, we offer a range of carpet repair services, including stretching, spot dyeing, and patching. 

A: We offer both general and deep cleaning packages for housekeeping. Contact us for a free in-home estimate to discuss your specific needs. 

A: Your carpet will be damp after cleaning. Drying time is typically 8-18 hours. Turning on ceiling fans can help speed up the process. 

A: Your upholstery will be damp after cleaning. Drying time is typically 6-18 hours. Turning on ceiling fans can help speed up the process. We also recommend repositioning cushions every 3-4 hours to aid drying. 

A: Your hard surfaces may be damp after cleaning. Drying time is typically 1-7 hours. If a sealant is applied, avoid walking on the surface for 2-7 hours and placing furniture on it for 24 hours. 

A: Please call us within 5 days of receiving service if you have any concerns regarding the workmanship or quality of your cleaning. 

A: We offer a wide range of commercial cleaning services, including carpet cleaning, upholstery cleaning, tile and grout cleaning, housekeeping, vehicle detailing, disinfecting, pressure washing, and window cleaning. 

A: Yes, we offer free estimates and demonstrations for commercial cleaning services. Contact us to schedule an appointment. 

A: Our interior detailing includes a full vacuum, steaming, and extraction process to remove spots and filth from seats, floors, dash, door panels, center console, windows, headliner, and other compartments. We also offer additional services like ceramic coating, standard interior detailing (seats & floors only), conventional interior detailing, and odor removal/ozone treatment. 

A: Exterior detailing includes restoration of chrome/plastic trim, windows, wheels, tires, and other visible exterior components. We also offer soft exterior wax spray, deep exterior wax paste, headlight restoration, and trim dressing. 

A: We also offer pressure washing/soft washing, disinfectant fogging, window cleaning, drape cleaning, countertop cleaning, and shower stall cleaning. 

A: We cannot guarantee 100% removal of dog hair, fuzzballs, or lint. Excess of these items will result in an additional charge.